Privacy Policy

Last Updated:

1. Introduction

PaperCrafty ("we", "our", "us", or "the Company") is committed to protecting your privacy and personal information. This Privacy Policy explains in detail how we collect, use, disclose, transfer, store, and protect your information when you use our mobile application ("App" or "Service") available on iOS devices.

This Privacy Policy applies to all users of PaperCrafty, including visitors, registered users, and premium subscribers. By downloading, installing, accessing, or using our App, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service.

If you do not agree with this Privacy Policy, please do not use our App. We reserve the right to modify this Privacy Policy at any time, and such modifications will be effective immediately upon posting. Your continued use of the App after any such modifications constitutes your acceptance of the modified Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us, as well as information that is automatically collected when you use our App. The types of information we collect depend on how you interact with our App.

2.1. Personal Information

We may collect the following personal information:

• Apple ID: When you sign in with Apple, we collect your Apple ID (which may be anonymized depending on your privacy settings) to provide personalized services, restore your purchases across devices, and maintain your account.
• Email Address: If you choose to provide your email address (for example, when contacting support or subscribing to newsletters), we will collect and store this information.
• User-Generated Content: Any content you create, upload, or share within the App, including but not limited to saved projects, custom designs, preferences, and settings.
• Purchase Information: Information related to your in-app purchases, including purchase history, subscription status, and transaction identifiers. Note that payment details are processed by Apple and not collected by us.

2.2. Device Information

We automatically collect certain information about your device, including:

• Device Model and Manufacturer: Information about your iOS device model, manufacturer, and hardware specifications.
• Operating System: Your iOS version and system information.
• Unique Device Identifiers: Device identifiers such as IDFA (Identifier for Advertisers), IDFV (Identifier for Vendor), and other device-specific identifiers.
• Device Settings: Language preferences, time zone, and other device configuration settings.

3. How We Use Your Information

We use the information we collect for various purposes to provide, maintain, and improve our services, as well as to communicate with you. The legal basis for processing your information includes:

• Performance of a contract (providing the App and its features)
• Your consent (where required by law)
• Legitimate interests (improving our services, security, fraud prevention)
• Compliance with legal obligations

3.1. Service Provision

• Provide, maintain, and improve the App and its features
• Process and manage your account and user profile
• Enable you to access and use premium features
• Restore your purchases and data across devices
• Personalize your experience and content recommendations
• Remember your preferences and settings

3.2. Purchase and Subscription Management

• Process in-app purchases and subscription transactions
• Manage subscription renewals and cancellations
• Restore purchases when you reinstall the App or use it on a new device
• Provide customer support related to purchases
• Prevent fraud and ensure payment security

3.3. Communication

• Respond to your inquiries, requests, and support tickets
• Send you important updates about the App, including security updates and feature announcements
• Notify you about changes to our Privacy Policy or Terms of Service
• Send you marketing communications (only with your consent, and you can opt-out at any time)
• Provide customer support and technical assistance

3.4. Analytics and Improvement

• Analyze App usage patterns and user behavior to improve our services
• Identify and fix bugs, errors, and performance issues
• Conduct research and development to enhance App features
• Measure the effectiveness of our features and content
• Understand user preferences and trends

3.5. Security and Safety

• Detect, prevent, and address fraud, abuse, security threats, and technical issues
• Protect the rights, property, and safety of our users, ourselves, and others
• Enforce our Terms of Service and other policies
• Comply with legal obligations and respond to legal requests

4. Data Storage and Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

4.1. Data Storage

Your data is stored securely using industry-standard cloud services provided by Google Firebase. Firebase employs robust security measures, including:

• Encryption of data in transit using TLS/SSL protocols
• Encryption of data at rest
• Regular security audits and compliance certifications (SOC 2, ISO 27001)
• Access controls and authentication mechanisms
• Regular backups and disaster recovery procedures

Data is stored in secure data centers located in various regions. We may transfer and store your data in countries outside your country of residence, including the United States and other jurisdictions where our service providers operate.

4.2. Security Measures

We implement various security measures to protect your information:

• Access Controls: Limited access to personal information on a need-to-know basis
• Authentication: Secure authentication mechanisms, including Apple Sign In
• Encryption: Encryption of sensitive data both in transit and at rest
• Monitoring: Continuous monitoring for security threats and vulnerabilities
• Incident Response: Procedures to respond to security incidents promptly
• Regular Updates: Keeping our systems and software up to date with security patches

4.3. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account Information: Retained while your account is active and for a reasonable period after account deletion to comply with legal obligations and resolve disputes.
• Purchase Information: Retained for the duration required by law (typically 7 years for financial records).
• Usage Data: Retained for analytics purposes, typically for up to 2 years, unless you request deletion.
• Support Communications: Retained for customer service purposes and to resolve disputes.

When we no longer need your personal information, we will securely delete or anonymize it, unless we are required to retain it for legal or regulatory purposes.

5. Third-Party Services and Data Sharing

We work with third-party service providers to help us operate our App and provide services to you. We only share your information with third parties as described in this Privacy Policy.

5.1. Third-Party Service Providers

We use the following third-party services that may collect, process, or store your information:

Service Provider	Purpose	Data Shared	Privacy Policy
Google Firebase	Data storage, analytics, remote configuration, crash reporting	App usage data, device information, user content	Firebase Privacy
RevenueCat	In-app purchase and subscription management	Purchase history, subscription status, Apple ID	RevenueCat Privacy
Apple	User authentication (Sign in with Apple), payment processing	Apple ID (may be anonymized), payment information (processed by Apple)	Apple Privacy

These third-party service providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose. They are required to maintain the confidentiality of your information and comply with applicable data protection laws.

5.2. Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

5.3. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:

• Comply with legal obligations, court orders, or legal processes
• Enforce our Terms of Service and other agreements
• Protect our rights, property, or safety, or that of our users or others
• Respond to claims that any content violates the rights of third parties
• Investigate potential violations of our policies

5.4. With Your Consent

We may share your information with third parties for other purposes with your explicit consent. You can withdraw your consent at any time by contacting us or adjusting your App settings.

6. In-App Purchases and Payment Information

PaperCrafty offers in-app purchases, including premium features and subscriptions. All payment transactions are processed by Apple through the App Store.

6.1. Payment Processing

When you make an in-app purchase, your payment information (credit card details, billing address, etc.) is collected and processed directly by Apple. We do not collect, store, or have access to your payment information. Apple handles all payment processing in accordance with their own privacy policy and terms of service.

6.2. Purchase Information

We receive the following information from Apple regarding your purchases:

• Transaction identifiers and receipts
• Product identifiers and purchase dates
• Subscription status and expiration dates
• Purchase restoration information

This information is used solely to:

• Unlock premium features you have purchased
• Restore your purchases across devices
• Manage subscription renewals and cancellations
• Provide customer support related to purchases
• Comply with legal and accounting requirements

6.3. Subscription Management

Subscriptions are managed through Apple's subscription system. You can manage your subscriptions, including cancellation and renewal, through your Apple ID account settings. We do not have direct control over subscription billing, but we receive notifications about subscription status changes.

7. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

Specifically, we may transfer your information to:

• United States: Where our primary service providers (Firebase, RevenueCat) operate
• Other Jurisdictions: Where our service providers have data centers or operations

When we transfer your information internationally, we ensure that appropriate safeguards are in place to protect your information, including:

• Standard contractual clauses approved by data protection authorities
• Service providers that are certified under recognized data protection frameworks
• Compliance with applicable data protection laws and regulations

By using our App, you consent to the transfer of your information to these countries.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws, such as the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA) in California, and other similar laws.

8.1. Access and Portability

You have the right to:

• Access: Request access to the personal information we hold about you
• Portability: Receive a copy of your personal information in a structured, commonly used, and machine-readable format
• Information: Know what personal information we collect, how we use it, and with whom we share it

8.2. Correction and Deletion

You have the right to:

• Correction: Request correction of inaccurate or incomplete personal information
• Deletion: Request deletion of your personal information (subject to certain exceptions)
• Account Deletion: Delete your account and associated data through the App settings or by contacting us

8.3. Objection and Restriction

You have the right to:

• Object: Object to processing of your personal information for certain purposes
• Restrict: Request restriction of processing of your personal information
• Opt-Out: Opt-out of certain data collection practices, such as analytics or marketing communications

8.4. Withdraw Consent

Where we process your information based on your consent, you have the right to withdraw your consent at any time. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.

8.5. How to Exercise Your Rights

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

We may need to verify your identity before processing your request. We may also refuse or limit certain requests if they are manifestly unfounded, excessive, or if we have legitimate grounds to retain the information.

8.6. Complaints

If you are located in the European Union or other jurisdictions with data protection authorities, you have the right to lodge a complaint with your local data protection authority if you believe we have violated your data protection rights.

9. Children's Privacy

PaperCrafty is not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us immediately. We will take steps to delete such information from our systems as soon as possible.

If we discover that we have collected personal information from a child under 13 without verifiable parental consent, we will delete that information promptly. We encourage parents and guardians to monitor their children's online activities and to help enforce this Privacy Policy by instructing their children never to provide personal information without permission.

For users between the ages of 13 and 18, we recommend that they review this Privacy Policy with a parent or guardian and obtain their consent before using our App.

10. Cookies and Tracking Technologies

While PaperCrafty is a native iOS application and does not use traditional web cookies, we use similar technologies to enhance your experience and analyze App usage.

10.1. Local Storage

We use local storage on your device to:

• Remember your preferences and settings
• Store your saved projects and content
• Cache data to improve App performance
• Maintain your session information

10.2. Analytics and Tracking

We use analytics tools (such as Firebase Analytics) to collect information about how you use our App. This information helps us understand user behavior, improve our services, and fix issues. Analytics data may include:

• App usage statistics and patterns
• Feature usage and popularity
• Performance metrics and crash reports
• Device and system information

You can opt-out of certain analytics tracking through your device settings or by contacting us. However, some analytics may be necessary for the App to function properly.

10.3. Advertising

Currently, PaperCrafty does not display third-party advertisements. If we introduce advertising in the future, we will update this Privacy Policy to inform you about the advertising networks we use and provide you with options to control advertising preferences.

11. Do Not Track Signals

iOS devices may send "Do Not Track" signals. Currently, there is no industry standard for how to respond to these signals. We do not currently respond to "Do Not Track" signals, but we respect your privacy choices and provide you with control over your information through the settings and options described in this Privacy Policy.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the categories and specific pieces of personal information we collect, use, disclose, and sell (if applicable).
• Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: You can opt-out of the sale of your personal information (we do not currently sell personal information).
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise your California privacy rights, please contact us using the information provided below. We will verify your identity before processing your request.

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• Right of Access: Obtain confirmation of whether we process your personal data and access to that data
• Right to Rectification: Correct inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Restrict how we process your personal data
• Right to Data Portability: Receive your personal data in a structured, commonly used format
• Right to Object: Object to processing of your personal data for certain purposes
• Rights Related to Automated Decision-Making: Not be subject to automated decision-making without human intervention

To exercise your GDPR rights, please contact us. We will respond within one month (or two months for complex requests).

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last Updated" date at the top of this Privacy Policy
• Notifying you through the App (for significant changes)
• Sending you an email notification (if you have provided your email address)

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of the App after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

If you do not agree with the changes, you should stop using the App and delete your account. If you have questions about any changes, please contact us.

15. Data Controller and Contact Information

PaperCrafty is the data controller responsible for your personal information. If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiries within a reasonable timeframe, typically within 30 days. If you have an urgent privacy concern, please indicate this in your communication.

16. Additional Information

16.1. Links to Other Services

Our App may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our App.

16.2. Social Media Features

If our App includes social media sharing features, these features may collect your IP address, the page you are visiting, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or directly on our App. Your interactions with these features are governed by the privacy policy of the company providing them.

16.3. Public Forums

If our App includes public forums, chat rooms, or community features, please be aware that any information you post in these areas becomes public and may be viewed by others. We are not responsible for the privacy of information you choose to make public in these areas.

16.4. Business Users

If you are using PaperCrafty on behalf of a business or organization, you represent that you have the authority to bind that business or organization to this Privacy Policy, and your use of the App will be attributed to that business or organization.

17. Consent

By downloading, installing, accessing, or using PaperCrafty, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our App.

If you have any questions about this Privacy Policy or our privacy practices, please contact us using the information provided above.